Answers in the Category "Ebooks"

    1. I'm getting an Access Restricted error when trying to access my ebooks

    2. My iPad goes into sleep mode during the download

    3. My password isn't working for my ebook

    4. My Shelf is saying I have to wait until the first day of school to access my books

    5. The code does not work with the instructions... or the publisher website says "invalid code" or "code is too long".

    6. What happens after I purchase an ebook?

    7. I cannot access my ebook?

    8. My ebooks are not on my shelf

    9. Why has my code already been used?

    10. I accidentally ordered more than one copy of an ebook?

    11. I am missing an access code and/or key code for my ebook(s). Why is my access code on backorder?

    12. How do I access the ebooks that I just purchased on my computer?

    13. I redeemed the access code on the wrong account, can the access be switched?

    14. What does “Please see your instructor” mean?

    15. What is the digital license fee or "DIM fee" and why do I have to pay it when I already bought the book?

    16. I have a schedule change and need to switch a ebook?

    17. Why did my ebook stop working or my license expired?